Please complete the form below to renew your Technical Support.

In addition to receiving assistance with any issues encountered with os-soft, an active Technical Support contract entitles users to software updates when they become available.

Technical Support renewals remain valid for one-year from receipt of payment and allow for up to eight (8) hours of technical assistance. Support is provided Monday to Friday from 8:30 a.m. until 5:00 p.m. Eastern Time, subject to the observed statutory holidays of Ontario, Canada.

Services included in Technical Support

  • Installation of os-soft
  • Installation of SQL Server and other software that supports os-soft
  • Troubleshooting issues with os-soft
  • Answering specific questions related to os-soft*
  • Software updates to os-soft

 

*Please note: Training sessions are not included in support

Services not included in Technical Support

  • Troubleshooting software/hardware issues not specific to os-soft
  • Software customization or modifications
  • New report development or modifications to existing reports
  • Software Training

Billing Details

Please add your billing contact information below.


Site ID (e.g. OS1234)